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Roadside Assistance

General Motors South Africa is proud to offer the response, security, and convenience of the 24-hour comprehensive Roadside Assistance Program for a period of 5 years or 120,000 kilometres, whichever comes first.

GMSA Roadside Assistance includes:

Towing Service

In the event of a breakdown, we will arrange for your vehicle to be towed by an approved towing operator to the nearest dealer, or you can choose a location within a 40 km radius.

Technical Assistance

Where possible a qualified GMSA technician will be dispatched to assist you with the concern.

Safe storage

If necessary, we will arrange free safe storage for your vehicle for up to 48 hours.

Repatriation of vehicles

Should you have to leave your vehicle for repairs at an authorised dealership located more than 100km from your home, we will arrange to have your vehicle returned to you free of charge or assist you to return to your vehicle

Fuel delivery

We pay for the call out fee and you pays for the fuel costs
Keys locked in the car We pay for 1 hour labour. Damages to the vehicle will be for your account.

Changing of tyres

If this service cannot be performed due to any driver action (e.g. pothole damages, missing locknut) then you will be responsible for the repairs.

Courtesy transport

Should you be stranded further than 100km from your home or destination, due to your vehicle undergoing unscheduled repairs, we will provide you with alternative transport, either to your home or to your planned destination. This service is available in South Africa, Swaziland, Lesotho, Namibia and Botswana subject to specific terms and conditions.

Accommodation

In the event of a breakdown further than 100km from your home or destination, we will arrange either accommodation or an alternative vehicle to enable you to reach your destination, as well as relay urgent messages and provide telephonic directions.

Information Centre

We will supply you with information regarding your GM South Africa vehicle, including all general vehicle information such as fuel and oil recommendations, service intervals, tyre maintenance, warning systems and applications, accessory enquiries, dealer locations and dealer telephone numbers.

The Roadside Assistance agent is dedicated to assisting you and your valued passengers to your destination as quickly, safely and problem-free as possible. Please note that this service is only supported in South Africa, Namibia, Botswana, Lesotho and Swaziland.

If you are within South Africa, this service is a mere phone call away on:

Chevrolet/Opel/Isuzu -

0800 422 777

Should you be stranded outside the SA border,
ISOS can be contacted on +27 (11) 541 1310.